You can certainly, up to 30 days before your arrival.
If you have added the 'Flexible booking conditions' option, this is even possible up to 2 days before arrival.
Contact us via firstname.lastname@example.org or call us on +32 (0)2 588 03 03.
Some change options:
- Extend your stay: according to availability.
- Shorten your stay: a credit in the shape of a voucher will be sent to you by e-mail.
- Add extra services: this is possible at any time.
The 'Flexible booking conditions' option amounts to €15 per night per suite & entitles you to:
- Cancel free of charge up to 2 days before arrival
- Change your reservation once, free of charge, up to 2 days before arrival
Additional services can be booked at any time by contacting us via email@example.com, chat or on +32 (0)2 588 03 03.
You can also book extra services during your stay. Please contact us by phone, so we can arrange this for you in the shortest possible time.
Certainly: with every change to your reservation you will receive a confirmation e-mail with a new invoice attached. If a payment is still outstanding, you will also find a payment link in the e-mail.
When changing the dates of a booking to the same or a cheaper rate, we charge an administrative fee of €25.
When changing to a more expensive rate or period, no change fee will be charged.
For this we would like to refer you to the provider where you made the booking.
To cancel a booking you can contact us via firstname.lastname@example.org or directly with a Holiday Advisor on +32 (0)2 588 03 03.
If you have added an option 'Flexible booking conditions', you have the right to cancel free of charge up to 2 days before arrival.
If you have not added the 'Flexible booking conditions' option, the following costs will apply:
- Cancellation more than 30 days before departure: 30% of the total booking fee
- Cancellation less than 30 days before departure: 100% of the total booking fee
It is not possible to take out cancellation insurance.
However, we do offer you the option 'Flexibel booking conditions'. This costs €15 per night per Holiday suite & gives you the right
- To cancel up to 2 days before arrival
- Possibility to change your your booking once, up to 2 days before arrival
Extra services who have been booked & paid, cannot be cancelled.
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