Useful contacts
You can find an overview of the waiting services here -> Waiting services (Dutch)
Eating out in the neighbourhood -> Restaurants in Houthalen-Helchteren
WiFi
Free Wi-Fi is available in the residence.
Open the available networks on your device and connect with the following login:
- Network: HolidaySuites
- Password: holidaysuites819
Parking & Mobility
When you arrive at the domain, you can open the barrier with the barrier code mentioned in your arrival email and/or SMS with codes. This way you can easily load and unload your luggage just in front of the building. Attention: the area in front of the buildings is not a parking lot!
The car park itself is located on the left just before the barrier, and is free of charge.
What's in my suite?
On the page of each accommodation you will find a list of facilities per type of suite: double bed, bunk bed, balcony, hairdryer, etc.
In any case, with Holiday Suites, you always book comfort : all our accommodations include
- An equipped kitchen with refrigerator, hob, dishwasher, microwave, coffee maker and kettle
- Crockery and kitchen utensils: from pans, plates, cutlery, glasses, ... to even a corkscrew! The quantities are always provided for the number of persons for which the accommodation is equipped.
- Separate bathroom with bath or shower; and toilet
Checklist at the end of your stay
Before you leave, we'll ask you to leave the suite tidy.
You take care of:
- Please empty the dishwasher and put the dishes in the cupboard.
- The garbage bin and glass waste should be deposited in the containers provided (please check wherethey are located).
- Remove the sheets from the beds. You can put them in the pillowcases and stack them on the floor in the kitchen.
- Remember to close doors and windows and turn off the lights and heating.
Don't worry, we take care of the complete final cleaning of the suite.
Plan of the domain
Pool
The swimming pool will be open from 01/07 until 15/09, daily from 10h30 - 18h30 (10:30AM - 18:30PM).
The following additional measures are in force:
- Keep a distance of 1.5 m in the enclosed area (max 67 people in the pool).
- No objects may be taken into the enclosed area of the swimming pool.
- No play equipment or other objects are allowed in the pool itself.
- Alcohol gel is provided within the pool area.
- When entering and leaving the pool, the use of the shower and the disinfection of the feet is obligatory.
The access codes to the pool are communicated in the suites themselves.
Bicycle shed
The bicycle shed is located opposite the 'Jeneverbes' building.
The access code is mentioned in the arrival e-mail with codes.
The space can accomodate up to 25-30 bicycles.
Extra services >
Things to do >
Didn't find what you we're looking for?
You can reach our customer service daily from 08:00 AM to 10:00 PM.
Call us >
Reachable via +32 (0)2 588 03 03
Chat with us >
Not a chatbot, but a real advisor
Email us >
Still as efficient as ever